Terms and Conditions

General conditions of sale for online purchases on the lesillashoes.com website

The products for sale at https://www.lesillashoes.com (the “Website”) are sold and invoiced by SICAP S.r.l. (“Sicap”), the owner of the Website.
These general terms and conditions of sale (the “General Terms and Conditions”) are governed by applicable consumer protection laws and electronic commerce regulations.

  1. GENERAL TERMS AND CONDITIONS

Any changes to the General Terms and Conditions do not affect orders already submitted. Orders are governed by the terms published on the Website at the time the Customer places the order.

  1. OFFERING TO THE PUBLIC

The products and prices shown on the Website constitute an offering to the public in accordance with the Website terms. Orders are concluded with Sicap S.r.l. By placing an order, the Customer confirms they have read and accepted these General Terms and Conditions.

  1. PRICES

All prices listed on the Website include VAT. Delivery expenses, if applicable, will be indicated during the ordering process. The price applied is the one displayed when the order is confirmed.

  1. PRODUCTS

Only products listed on the Website at the time of the order are available for purchase. Images are for illustrative purposes and may vary slightly in color or size.

  1. ORDER

An order is considered properly submitted when no error messages appear. The contract is concluded upon acceptance by Sicap, which will be confirmed via e-mail summarizing the items, prices, order numbers, and shipping fees. The Customer must verify the information and promptly report any errors. Some products may become temporarily unavailable; in such cases, Sicap will notify the Customer.

  1. PRODUCT DELIVERY AND DELIVERY COSTS

6.1 Products will be delivered to the address provided by the Customer within the indicated timeframes, with shipping costs displayed during the order process.
6.2 For deliveries outside the European Union, the Customer may be responsible for import customs duties.
6.3 Delivery times are indicative; delays or partial shipments do not entitle the Customer to refuse delivery or claim compensation.
6.4 Upon delivery, the Customer should check that the number of packages is correct and that packaging is intact. Any damage or discrepancies must be reported immediately. Problems must be reported within seven (7) days of delivery.

  1. PRIVACY

Personal data collected when placing orders will be processed solely to fulfill the Customer’s requests, in compliance with applicable data protection laws. Further processing will require the Customer’s consent.

  1. PAYMENT METHODS

Available payment methods include:

  • PayPal
  • Credit card
  • Online bank transfer
  • Klarna
  • Apple Pay